Accessibility Statement

This accessibility statement applies to the website poppylife.es.

COMPLIANCE STATUS

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and lack of conformity in the aspects indicated below.

NON-ACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

  • Non-compliance with Royal Decree 1112/2018

There may be some contrast issues that do not meet the minimum required ratio of 3:1 relative to adjacent background colors in certain sections of the website. [9.1.4.11 Non-text Contrast]

There may be some labels or instructions that are not correctly labeled [9.3.3.2 Labels or Instructions]

There may be status messages that do not meet the minimum requirements [9.4.1.3 Status Messages]

There may be error suggestions that do not meet the minimum requirements [9.3.3.3 Error Suggestion (Conditional)]

There may be failures in sequential navigation through the website affecting its meaning or operation [9.2.4.3 Focus Order]

It is not possible to prevent users who interact via voice input from accidentally activating interactive elements [Requirement 9.2.1.4 – Character Key Shortcuts]

  • There may be occasional editing errors on some web pages

Disproportionate burden

Not applicable.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on August 02, 2024.

The method used to prepare this statement was a self-assessment carried out by the company itself.

OBSERVATIONS AND CONTACT INFORMATION

You can submit communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018) such as:

  • Reporting any possible non-compliance by this website
  • Reporting other difficulties in accessing content
  • Making any other inquiry or suggestion for improvement regarding the website’s accessibility

Via the contact email hola@poppylife.es.

You may submit:

  • A Complaint regarding compliance with the requirements of Royal Decree 1112/2018 or
  • Request for Accessible Information relating to:

Content that is excluded from the scope of Royal Decree 1112/2018 as established by Article 3, Section 4

Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Request for Accessible Information, the facts, reasons, and request must be clearly specified to demonstrate that it is a reasonable and legitimate request.

Complaints and claims regarding accessible information should be made through the email address provided above.

ENFORCEMENT PROCEDURE

If a request for accessible information or a complaint has been dismissed, if you disagree with the decision made, or if the response does not meet the requirements set forth in Article 12.5, the interested party may initiate a claim. A claim may also be initiated if twenty business days have passed without receiving a response.